Privacy Policy for FAAB Contracting Company

Last updated: April 22, 2025

At FAAB Contracting Company ("we", "our", "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at https://www.faab.sa (the "Site") or use our services. We are fully compliant with the General Data Protection Regulation (GDPR) and other relevant privacy laws to ensure that your personal data is protected.

By accessing and using our Site, you agree to the terms and practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal data in a variety of ways, depending on how you interact with us. This data is essential for delivering our services, managing our website, and communicating with you. The following types of data may be collected:

Personal Identification Information

• Name
• Email address
• Phone number (if applicable)
• Mailing address (if applicable)

Technical Data

• IP address
• Browser type and version
• Device type and operating system
• Geographical location (city, country)
• Referral/exit pages (how you arrived at or left our website)
• Website usage data (pages visited, time spent on the site, etc.)
• Web analytics data through tools like Google Analytics

Communication Data

• Any emails, messages, or inquiries you send us through our contact forms or other communication channels

2. How We Collect Information

We collect your personal data in the following ways:

• Directly from you: When you submit a contact form, request a quote, sign up for a newsletter, or engage in a business transaction with us (e.g., for construction projects or consultations).
• Automatically from your device: As you browse our website, we collect technical data such as IP addresses, browser information, and device information via cookies and other tracking technologies. This includes data collected by Google Analytics.
• From third parties: We may collect data about you from partners or publicly available sources, such as business directories, which we use for marketing or contact purposes.

3. How We Use Your Data

We process your personal data for various legitimate business purposes, including:

• To provide our contracting services: Including sending quotes, project management, contract fulfillment, and customer support.
• To improve and personalize your experience on our website: We use technical and usage data to optimize our website and make it more user-friendly.
• For marketing and communications: If you have opted in, we may send you newsletters, promotional offers, or updates about our services. You can opt out of these communications at any time.
• For analytics and reporting: We use tools like Google Analytics to analyze website usage, monitor trends, and improve the performance of our site.
• For legal and compliance purposes: We may need to process your data to comply with legal obligations, such as tax laws, safety regulations in the contracting industry, or other local regulations.

4. Legal Basis for Processing Your Data (Under GDPR)

We process your personal data based on the following legal grounds:

• Consent: When you provide your personal data voluntarily (e.g., subscribing to newsletters or filling out forms).
• Contractual Necessity: When we need your data to fulfill a contract or agreement, such as providing contracting services or completing a project.
• Legal Obligation: To comply with legal requirements, such as accounting or safety laws in the contracting industry.
• Legitimate Interests: For business purposes, such as improving our website, marketing communications (with your consent), or analyzing website usage with tools like Google Analytics.

5. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with the following parties when necessary to fulfill our obligations or for legitimate business purposes:

• Service Providers: We work with third-party providers (e.g., website hosting, payment processors, IT support, marketing agencies) who assist us in providing our services and running our website. These third parties are required to adhere to strict confidentiality and data protection standards.
• Google Analytics: We use Google Analytics to analyze how visitors interact with our website. Google Analytics collects information such as your IP address, browser type, and pages visited. This information is used to improve website performance and user experience. For more information on Google Analytics' privacy practices, please refer to Google’s Privacy Policy.
• Legal Authorities: If required by law, we may share your data with government or regulatory authorities, law enforcement, or other third parties in order to comply with legal obligations or protect our rights.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:

• For construction projects and contracts: We may retain your personal data for as long as required by tax and legal obligations related to the construction industry.
• For marketing communications: We will retain your contact details until you unsubscribe or opt out.
• For analytics data (via Google Analytics): Google Analytics data is typically stored for 26 months, but we do not retain personally identifiable information (PII) through this tool.

7. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you can request correction.
• Right to Erasure: You can request that we delete your personal data under certain circumstances (e.g., when it is no longer necessary for the purposes it was collected).
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain situations (e.g., while we verify the accuracy of your data).
• Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data in certain situations, including for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your experience and analyze website usage. Cookies are small files placed on your device that allow us to remember your preferences, analyze site traffic, and improve functionality.

What are cookies?

Cookies are small text files stored on your device by your web browser. They allow us to recognize your device when you visit our website and track your activities for website analytics.

Types of cookies we use:

• Essential cookies: Necessary for the operation of our website (e.g., session cookies that allow you to stay logged in).
• Analytical cookies: Used to gather information about how visitors use our website (e.g., via Google Analytics).
• Functional cookies: These allow us to remember your preferences or selections (e.g., language or location).

You can manage or block cookies through your browser settings. However, blocking cookies may impact the functionality of our website.

For more information on how we use cookies, please refer to our Cookie Policy.

9. Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

10. International Data Transfers

As part of our use of services such as Google Analytics, your data may be transferred to, and stored on, servers located outside your country, including in the United States. We ensure that any international data transfers comply with applicable data protection laws, including through the use of appropriate safeguards such as the Standard Contractual Clauses (SCCs).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any changes will be posted on this page, and the "Last updated" date will be updated accordingly.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, or if you wish to exercise your rights under GDPR, please contact us at:

• FAAB Contracting Company
• 1st Floor Unit 101, Alfanar Bldg, Al-Baghdadiyah, Al-Gharbiyah, Jeddah, KSA
• info@faab.sa
• +966 54 124 0035
• https://www.faab.sa